Drivers from the major cab services like OLA and UBER are charging toll fare twice from the public with no reason. The app does not have an option to say the toll is included, so these drivers mercilessly charge the customers. Since the app is charging as its included and the driver is also charging, so twice, the drivers make up their own rules related to toll.
Secondly, the app shows a lot of variation on the charges <especially when it rains>. The cab charge from electronic city to airport is twice that of the air fare from Bangalore to Delhi. This customer betrayals has to be stopped and the policy on charges should be fixed and has to be transparent. These cab services should not play with customers situation and apply more charges accordingly, if they do so the motivation behind the OLA founder goes around a deep shit!
As a customers we should appeal to the Karnataka government, to resolve this issue, and this should come under some kind of a punishable cheating act.
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